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A great feature is the ability to take the system with you when you move, though this is not relevant to us as we plan on staying in this house for quite a while!I had given this a one star because it was not accurately presented to me. I argue it’s not wireless because I asked when I was told that it was wireless and finds
its own internet that I have a medical device that finds its own internet, will it not conflict with it and I was told it will not but on the day of fitting a box was plugged into my internet and left there. I felt like something had been taken off me from under my feet because there was not supposed to be something plugged into my internet, I was led to believe it finds its own internet. However I was vulnerable at that time as I had just been burgled. Subsequently the alarm would go off without any intrusion. I reported this and on two separate occasions it was attended to but on the third occasion it wasn’t and later I was told to read my manual which
was emailed to me. But it continued going off without intrusion so I turned it off until I went away when people I had left to attend to the intruder alarm eventually complained that it was going off without intruders. I then left a one star rating which was responded to very promptly and I am Very Pleased that I can now set my alarm on and go to sleep without being woken up unnecessarily. I was requested to delete the one star rating and I did. It had not worked the way I needed when I had it isince May but I am Very pleased with the service I have received since my last review. Excellent customer service.